Important: By creating or using an account on jaya9bad, you are considered to have fully accepted these terms and conditions. If you disagree with any part of these terms, please refrain from using the platform.
1
General Terms & Applicability
These terms and conditions ("Terms") govern the use of the jaya9bad platform and all its services. They apply to the jaya9bad website (https://jaya9bad.com), mobile app, and all associated services.
Jaya9bad is an entertainment-focused online gaming platform built for users in Bangladesh. Our platform offers Sports Betting, Live Casino, fish games, and a wide range of other gaming experiences.
These terms and conditions are written in English to ensure all members can understand them clearly. If anything is unclear, please reach out to our support team.
- These terms and conditions were last updated in January 2026.
- jaya9bad reserves the right to modify these terms and conditions at any time.
- Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
- These terms and conditions will be interpreted in accordance with applicable law.
2
Account Registration & Eligibility
Opening an account on jaya9bad requires meeting certain eligibility criteria. These requirements are in place to protect all members and ensure the security of the platform.
18+ Only: No person under the age of 18 may register an account on jaya9bad. Accounts belonging to minors will be closed immediately and all balances may be forfeited.
- Each individual may register only one account. Creating multiple accounts is strictly prohibited.
- All information provided at registration must be accurate and truthful. Providing false details may result in account termination.
- A copy of your National ID or passport may be required to complete KYC (Know Your Customer) verification.
- Keeping your account password secure is solely your responsibility.
- You may not allow anyone else to access or use your account.
- If you notice any suspicious activity on your account, contact jaya9bad support immediately.
After registration is complete, jaya9bad reserves the right to verify the validity of any account. Certain restrictions may apply during the verification process.
3
Deposit, Withdrawal & Payment Policy
To keep financial transactions simple and secure on jaya9bad, we support a range of mobile banking and e-wallet services. All financial transactions are protected by SSL encryption.
Deposit
- Minimum deposit: BDT 500
- Instant Credit
- Mobile Banking Supported
- No Deposit Fees
Withdrawal
- Minimum withdrawal: BDT 1,000
- Processed within 24 hours
- KYC Verification Is Mandatory
- Will be sent to the registered account
- Withdrawals can only be made to the same payment method used for the original deposit.
- Payments to or from third-party accounts are not permitted.
- jaya9bad is not responsible for delayed transactions caused by incomplete or incorrect information.
- jaya9bad reserves the right to request additional verification for any suspicious transactions.
- jaya9bad maintains a strict stance against money laundering and any other illegal financial activity.
4
Bonuses, Promotions & Loyalty Program
Jaya9bad offers a variety of bonuses and promotions. Each offer comes with specific terms and conditions that members should familiarise themselves with.
Before claiming a bonus: Please read the wagering requirements, validity period, and all other conditions for each bonus carefully. Claiming a bonus means you accept its associated terms.
- The welcome bonus is available to new members only and can be claimed once by those who have never previously opened an account on jaya9bad.
- Bonus cash cannot be withdrawn directly; it becomes withdrawable only after the required betting amount has been completed.
- If you attempt to claim bonuses using multiple accounts, all bonuses will be forfeited.
- Any unused bonus will be automatically removed once the promotional offer expires.
- jaya9bad reserves the right to modify, suspend, or cancel any promotion at any time.
- In the event of any dispute regarding a bonus offer, jaya9bad's decision shall be considered final.
5
Betting Rules & Game Regulations
Jaya9bad has specific rules for Sports Betting, Live Casino, fish games, and other game types. Certain general rules apply across all games.
- Once a bet is confirmed, it cannot be changed or cancelled unless jaya9bad initiates the cancellation.
- jaya9bad reserves the right to void any bet placed at incorrect odds due to a technical error in the system.
- If a Live Casino game is interrupted due to a technical issue, jaya9bad will provide a reasonable resolution.
- If a sports event is cancelled or postponed, the applicable refund policy for that bet will take effect.
- The cash-out feature may not be available on all bets.
- In any dispute regarding bet outcomes, the decision of jaya9bad's authority is final.
Jaya9bad is committed to ensuring transparent and fair gaming at all times. All our games are powered by RNG (Random Number Generator) technology, which guarantees completely unbiased outcomes.
6
Prohibited Activities & Penalties
Certain activities are strictly prohibited to maintain a fair environment on jaya9bad. Any violation of these prohibitions will result in serious consequences.
Zero-Tolerance Policy: jaya9bad takes a firm stance against fraud, manipulation, and any other form of dishonest activity. Any such conduct will result in immediate account suspension.
- Creating multiple accounts to claim bonus benefits.
- Using bots or automated software to play games.
- Attempting to hack or gain unauthorized access to the platform's systems.
- Harassing or intimidating other members.
- Money laundering or illegal financial transactions.
- Impersonating jaya9bad's brand or identity to commit fraud.
- Intentionally exploiting known bugs or glitches.
For any of the prohibited activities listed above, jaya9bad may suspend the account, confiscate the balance, and take legal action if necessary.
7
Privacy & Data Protection
Jaya9bad places the highest priority on protecting your personal information. Our Privacy Policyare described in detail.
- Your personal information is never sold or shared with third parties.
- Information may be disclosed to relevant authorities when required by legal obligation.
- All data is stored on secure servers protected by SSL encryption.
- You may request to update or delete your account information at any time.
8
Responsible Gaming Policy
Jaya9bad believes gaming should be a source of entertainment. We encourage our members to play responsibly and provide the tools they need to do so.
our
Responsible Gaming You can find full details on this page. If you feel that gaming is having a negative impact on your life, please reach out to our support team.
- Members can set daily, weekly, or monthly deposit limits on their own accounts.
- The self-exclusion feature allows members to temporarily deactivate their account for a set period.
- The cooling-off period feature allows you to take a break ranging from 24 hours to 30 days.
- If signs of gaming addiction are detected, jaya9bad will direct the member to professional support services.
- We recommend using our parental control tools to help protect minors.
9
Limitation of Liability
Jaya9bad is committed to maintaining the highest standard of service. However, there are specific limits to our liability in certain situations that all members should be aware of.
- jaya9bad is not liable for loss of internet connectivity, device issues, or failures caused by third-party services.
- Unexpected technical issues may cause temporary service interruptions.
- jaya9bad is not liable for service disruptions caused by natural disasters or force majeure events.
- jaya9bad will not compensate for losses resulting from a member's own negligence or misconduct.
- jaya9bad's maximum liability shall not exceed the member's account balance under any circumstances.
There is always a risk of losing money in gaming. jaya9bad never guarantees winnings. Only bet what you can afford to lose without seriously affecting your financial situation.
10
Terms Updates & Contact
Jaya9bad reserves the right to update or modify these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.
- Continuing to use the platform after a terms update will be treated as acceptance of the revised terms.
- The date of the most recent update will always be displayed at the top of this page.
- If you have any questions about the Terms & Conditions, our support team is available around the clock to help.
- All disputes will first be addressed through negotiation.
Contact: For any questions regarding the Terms & Conditions, contact our support team. Email:
[email protected] | Live Chat: available 24/7.